Incident investigation tools
Repeat your best investigation
not the same guesswork
BitSentry helps teams move from “open dashboards and start poking around” to “run the reviewed investigation flow, capture the evidence, and explain the likely cause.”
Built around real checks
Use the commands, HTTP checks, and log queries your team already trusts instead of replacing them with vague AI chat.
AI explains the evidence
Let AI interpret output, summarize logs, and connect the findings, while the runbook keeps the investigation deterministic.
Reusable across the rotation
Stop letting every incident live in one engineer’s shell history. Turn the good investigation path into a repeatable runbook.
What makes it different
More structured than chat
Closer to the work than dashboards
Generic AI tools are great for one-off debugging. Dashboards are great for finding the signal. BitSentry sits between them: it runs the investigation flow and keeps the evidence connected from step to step.
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Repeat the same strong diagnosis path
Especially useful when the same outage shape keeps coming back and the team already knows the right checks.
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Capture root-cause evidence, not just conclusions
Make it easier to hand off, write the post-mortem, and decide what should become the next runbook improvement.
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Start with one engineer, then scale to the team
BitSentry Desktop is the local entry point. BitSentry Cloud adds shared runbooks and background investigations later.
PRODUCTION IN ACTION
Watch an agent diagnose a
production incident in real time
Two minutes. One real incident, diagnosed step by step through a BitSentry runbook.
A worked incident
API 500s after a deploy
One recurring incident, followed from alert to evidence-backed cause, exactly the way the runbook runs it.
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01
Alert fires
Error rate on the API spikes minutes after the deploy lands.
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02
Runbook runs
api-500s-after-deploy checks recent deploys, error logs, and upstream health in order.
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03
Evidence collected
Each command's output is captured and explained, building the evidence record as it goes.
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04
Likely cause named
A missing env var in the new release. Rollback recommended, evidence attached.
Walk through the full runbook: Diagnose API 500s after deploy
Two ways to run it
Desktop or Cloud
Desktop is the local, hands-on way to build and run investigations. Cloud runs them for the whole team, triggered by production signals. Same runbooks, same evidence trail.
Desktop
Cloud
Honest filter
BitSentry may
not be for you if...
We'd rather lose a fit call early than over-promise. If any of the below sounds like you, we're probably not the right tool today.
Your incidents are all novel. Runbooks pay off on the ones that repeat.
You have a strict no-AI policy for operational data, even read-only summarisation.
You want a fully autonomous fixer. BitSentry produces the diagnosis and evidence; the operator decides the action.
Bring us one recurring incident
We will help you turn it into a reusable investigation and measure how much faster your team reaches root cause.